Terms & Conditions
Last updated: April 6, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Hooptie mobile application, website, and related services (collectively, the "Service") operated by Hooptie IO LLC ("Hooptie," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements.
2. Account Registration
To access the Service, you must register using a valid US phone number. You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to provide accurate and complete information.
3. Subscription Plans & Billing
Hooptie offers paid subscription plans (Starter, Pro, and Enterprise). By subscribing, you agree to the following:
- Subscriptions are billed monthly on a recurring basis through Stripe.
- Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
- Prices are subject to change with reasonable notice.
- All fees are in US dollars and are non-refundable except as required by law or as described in our refund policy below.
4. Free Trials
We may offer free trial periods for certain plans. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. You will be charged the applicable subscription fee at the start of the first paid billing period.
5. Cancellation
You may cancel your subscription at any time. Upon cancellation, you will retain access to the Service until the end of your current billing period. No partial refunds will be issued for unused time within a billing period.
6. Refunds
If you believe you have been charged in error, contact us at legal@hooptie.io within 14 days of the charge. Refund requests are reviewed on a case-by-case basis.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to reverse-engineer, decompile, or disassemble any part of the Service
- Scrape, crawl, or use automated means to access the Service beyond its intended functionality
- Resell, redistribute, or sublicense access to the Service or its data
- Interfere with or disrupt the integrity or performance of the Service
- Share your account credentials with others or allow multiple users on a single account
- Use the Service to harass, spam, or contact sellers in a deceptive manner
8. Vehicle Listings & Data
Hooptie aggregates vehicle listings from third-party platforms including Facebook Marketplace, Craigslist, OfferUp, and AutoTrader. You acknowledge that:
- We do not own, sell, or guarantee the availability, condition, or accuracy of any listed vehicle.
- Market values, deal scores, and profit estimates are calculated using third-party data sources and are provided for informational purposes only. They are not appraisals or guarantees of value.
- You are solely responsible for conducting your own due diligence before purchasing any vehicle.
- Hooptie is not a party to any transaction between you and a vehicle seller.
9. Intellectual Property
The Service, including its design, features, content, and technology, is owned by Hooptie IO LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works based on the Service without our prior written consent.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOOPTIE IO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Hooptie IO LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in the State of Delaware. You agree to waive any right to a jury trial or to participate in a class action.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
16. Termination
We may suspend or terminate your access to the Service at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service ceases immediately.
17. Contact Us
If you have questions about these Terms, contact us at:
Hooptie IO LLC
Dover, Delaware
legal@hooptie.io